COVID-19 Notice

March 2021 UPDATE

With everything that is going on at the moment, we wanted to assure everyone that EDAS and SMART are still running and committed to providing the best service we can.

Our services are carrying on with reduced face to face contact and some opening times changes throughout lockdown, with telephone support on offer to our clients.

We're still providing Needle Exchange and Smoking Cessation services from the SMART offices too. Our team will remain in contact to support you in your treatment journey.

We ask our clients to please not attend the offices unless they have an appointment or are using the Needle Exchange service.

NSP Changes and Opening Times

Due to the current COVID-19 outbreak and the need to reduce contact in the centre, a collection and return point for any injecting drug paraphernalia and equipment will be operating outside SMART.

Important announcement! From Tuesday 6th April, our needle exchange service times will change. There will no longer be a late opening on Tuesdays and the service will remain closed on Wednesdays.

NSP Opening times are will change as follows (From Tuesday 6th April):

MONDAY  9:30AM – 3:00PM

TUESDAY  9:30AM – 3:00PM


THURSDAY  9:30AM – 3:00PM

FRIDAY  9:30AM – 3:00PM

Our Needle Syringe Provision team can provide you with one week’s worth of syringes and injecting equipment at a time. Contact us to order your pack in advance.

EDAS Poole: 01202 735777

See COVID-19 Resources

Changes to Counselling and Services

We regret to inform you that due to the current COVID-19 outbreak and the need for social distancing, 1-1 face to face sessions and group support sessions will be postponed until further notice.

Telephone support will be available in place. There will be access to alternative support resources such as online services and Zoom groups.

  • Carers will continue to receive 1-1 support via telephone
  • Carers Evening events are postponed
  • Synergy Counselling Support will continue as telephone counselling
  • Courses will carry on remotely wherever possible
  • Serenitea Café will remain closed until further notice

Download the full list of online resources and support

See Online Mutual Aid Meetings

Support while isolating

If you are in need of support, BCP Council has launched a dedicated helpline to support vulnerable people while isolating at home.

Call 0300 123 7052 - Open 8am to 8pm seven days a week.

See a full list of support and resources

Last Updated 23/3/2021


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