SMART Assessor Care Co-ordinator



          Job Title:                        SMART Assessor Care Co-ordinator

          Salary Band:                  P11-P20 

          Responsible to:              Poole Treatment Gateway Manager

          Hours:                          37.5 hours per week (to include Saturdays and some unsociable hours on a rotational basis)

Closing date:                          12th February 2019 


            MAIN PURPOSE

To provide comprehensive assessment and full care co-ordination to individuals seeking access to drug and alcohol treatment services in Poole and to refer to the most appropriate treatment provider.



  • To be part of the Team that is the single point of entry to, and exit from, drug and alcohol services in Poole.
  • To ensure the completion of comprehensive assessments, risk assessments, risk management plans, severity of need review and ensure the development of individual care plans with those who express a wish to access treatment/support services and input this information into a database (HALO). Assessments to be carried out at the SMART building or within community settings.
  • As a priority the safeguarding processes/services for children/adults in Poole must be understood and when necessary actions rigorously implemented.
  • To ensure Care Co-ordination for individuals who have been assessed as requiring such services and appropriate referrals to a range of treatment/community support agencies.
  • To undertake all TOPs starts at assessment and identify when reviews and exits are due with treatment providers via the Halo flag system - completion as appropriate
  • Provide access to specialist information and assistance regarding housing, finance, education, employment and training and families’ relations.
  • Provide preparatory sessions with all service users assigned to structured modalities.  These preparatory sessions will include a review of assessment data, overview of the Poole treatment system and be used to motivate the client to undertake treatment.
  • Provide effective links with mental health, Children’s Services, prescribing, prison, criminal justice, young persons and other voluntary and statutory sector providers and agencies.
  • To support the weekly group programme as and when required.
  • To deliver naloxone training and distribution where appropriate.
  • To support the provision of pre-and post-blood borne virus test discussion and undertake dried blood spot testing.
  • Provide evidence-based harm reduction services, including needle exchange – and complete associated online training
  • Provide Care Co-ordination and monitor the Service users journey both within the criminal justice system and treatment system and proactively work to re-engage Service users, if a service user has disengaged.
  • Provide retail support in the recovery café as and when required.
  • To work in partnership with other agencies to provide a package of support around holistic needs, by attending multi disciplinary team case review meetings when necessary.
  • To actively promote the service of SMART to the community of Poole.
  • To proactively remind service users about appointments, using the HALO text alert system and actively seeking to engage service users who do not attend.
  • To encourage service users to actively participate in service user groups, provide feedback on services and individual sessions and ensure this information is highlighted to project manager.
  • To help support the mentoring process of the volunteers/SMART personnel.
  • Provide support with digital interventions e.g. Live Chat, 24/7 Helpline & digital apps
  • To undertake such other duties as may be required from time to time commensurate with the level of the post.
  • To maintain personal clinical expertise through supervision and appraisal and attend training and development as required.
  • To comply with all decisions and policies of EDAS and any relevant statutory requirements, including Equal Opportunities legislation, the Health and Safety at Work Act and Data Protection Act.
See complete job description and requirements
Download application form
Please send your completed application to:
Dr Mindy Bartlett
Serenitea EDAS,
50 Ashely Road, Parkstone, Poole
Dorset BH14 9BN
Or email for more information.
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